IT Process Manager | IT Prozessmanager (m/w/d)

Job Summary

This role is for an ambitious IT Process Manager who will be instrumental in connecting people and technologies to create the perfect match for clients. The successful candidate will be responsible for conceptualizing and further developing business processes, coordinating and continuously improving internal workflows in line with ITIL, and expanding the service catalog to enhance standardization. A key aspect of the role involves acting as an interface to internal and external customers, coordinating activities within the IT business unit, and contributing to digitalization initiatives. The position also includes advising IT executives and defining criteria for measuring process and service quality. This is an attractive opportunity for someone looking to advance technology, with a focus on continuous learning and impactful contributions within a dynamic environment.