Customer Portal Specialist | Referent Kundenportal (m/w/d)

Job Summary

This role involves taking on the Product Owner responsibilities for the company's customer portal, with a specific focus on B2B clients and the housing industry. The specialist will play a central role in a digitalization project aimed at introducing a new cloud platform, driving the development and implementation of the portal's product strategy and vision. Key responsibilities include managing requirements, creating user stories, maintaining the backlog, and collaborating closely with internal and external stakeholders. The position also involves planning and executing tests to ensure quality and user-friendliness, managing change processes, and identifying automation potential, including through AI. This is an excellent opportunity for a proactive professional with a strong customer focus to shape digital solutions within a leading regional energy service provider committed to ecological sustainability.