IT Local Support Specialist | IT Local Support (m/w/x)

Job Summary

This role involves providing essential IT support, ensuring smooth operations for end-users. The specialist will independently manage and resolve IT incidents, orders, and requests using a ticketing system like ServiceNow. Key responsibilities include remote troubleshooting, deploying and configuring workstations, and supporting various end-user devices such as PCs, notebooks, smartphones, tablets, and printers. The position also requires contributing to the IT service desk, documenting issues, creating workarounds for process optimization, and participating in digital transformation projects. This is an attractive opportunity for both experienced professionals and career starters looking for a challenging and meaningful role within a cooperative environment, focusing on sustainability.