IT Support Officer | Sachbearbeiter IT/ Support

Job Summary

The City of Nauen is seeking a dedicated IT Support Officer to provide essential 1st-level support to the administration. This role involves comprehensive user assistance, including troubleshooting hardware and software issues, managing specialized applications, and conducting user training on IT security and new technologies. The successful candidate will also be responsible for setting up and maintaining individual workstations, including home office setups, managing user accounts and permissions, and configuring network components. Additionally, the role encompasses the administration of telecommunications systems, including procurement and setup of phone lines and mobile devices, as well as managing copier systems. This is a full-time, permanent position starting October 1, 2025, offering a stable and family-friendly work environment within a growing municipal center near Berlin.