IT Technician | IT-Techniker (m/w/d)
Alpha-Engineering KG - Dresden
Job Summary
As an IT Technician, you will ensure the smooth operation and administration of all IT and telecommunication systems, offering a diverse range of tasks. Your day-to-day responsibilities include receiving, analyzing, classifying, and resolving hardware and software issues. You will provide user support both on-site and remotely, conduct user training, and actively participate in IT projects and their documentation. This role requires a strong understanding of Microsoft Windows and server environments, networking, and a proactive, team-oriented approach. It's an attractive opportunity for someone looking for varied tasks within a supportive team, offering flexible working hours and development opportunities.
Required Skills
Education
Completed university degree or long-term professional experience in the IT field
Experience
- Professional experience in IT or a related field
- Experience with Microsoft Windows 10, Server 2012/2019, Active Directory, Group Policies, MS-Exchange, MS-SQL, WSUS, and MS-Office
- Experience with IP networks, firewalls, and VPN (Lancom, Cisco)
- Experience with hardware and software issue resolution
- Experience in providing user support and training
Languages
Additional
- Class B driving license required; Criminal record certificate required
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