IT Support Specialist | IT-Support-Spezialist (m/w/d)

Job Summary

This role is for an IT Support Specialist to join FERCHAU, a company dedicated to advancing technology and integrating IT systems for various clients. The specialist will be responsible for handling first and second-level support inquiries, resolving IT issues via phone, remote access, and on-site visits. Key duties include installing, configuring, and maintaining hardware and software, managing user accounts, and assisting with system administration and documentation. The ideal candidate will have a background in IT, practical experience in IT support, and proficiency in troubleshooting hardware and software within Windows or Linux environments. Experience with ticketing systems is a plus. This position offers an unlimited employment contract, flexible working hours, opportunities for professional development, and the potential for mobile work.