IT Supporter | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Aachen AF Haus 3. OG
Job Summary
Join FERCHAU to kickstart your IT and engineering career, contributing to tomorrow's innovations. In this IT Supporter role, you'll provide essential technical assistance to users and system administrators at both server and client levels. Your day-to-day responsibilities will include independently resolving tickets within first and second-level support, conducting user training, and actively contributing to the development of the Helpdesk team's knowledge database. This position is ideal for an ambitious individual eager to advance technology, working on exciting projects for renowned clients across various industries. You'll bring your expertise to a diverse team, enjoying flexible working hours and various employee benefits.
Required Skills
Education
Completed apprenticeship as an IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in First-Level Support
- Professional experience in Second-Level Support
Languages
Additional
- Not specified
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