Scientific Customer Advisor for Information Services (Chemistry, Life Science, Patents) | Chemiker (m/w/d)
FIZ Karlsruhe – Leibniz-Institut für Informationsinfrastruktur GmbH
Job Summary
FIZ Karlsruhe, a leading information infrastructure institute, is seeking a Scientific Customer Advisor to join its Patent & Scientific Information division. In this role, you will provide expert customer consultation and support for CAS product portfolios like CAS STNext® and CAS SciFinder®, focusing on patent, chemistry, and life science information. A key part of your day will involve handling customer inquiries, particularly those related to chemical and chemical structure searches, and conducting online professional seminars. This position offers the opportunity to work in a dynamic scientific-technical environment, collaborate closely with CAS, and contribute to supporting research and development in academia and industry. The ideal candidate will have a scientific university degree, strong communication skills in German and English, and a customer-centric mindset.
Required Skills
Education
University degree in natural sciences (preferably Chemistry)
Experience
- Professional experience as a researcher or trainer is advantageous
- Openness to new trends, technologies, and methods in the information field (e.g., AI and semantics)
Languages
Additional
- Initial two-year fixed-term contract with the goal of long-term collaboration. Priority given to severely disabled applicants with equal qualifications. Ability to work flexibly with up to 80% mobile work.
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