IT Supporter | IT-Supporter (m/w/d)

Job Summary

This IT Supporter role involves providing critical 1st and 2nd-level support, focusing on incident management, troubleshooting, and system optimization. Day-to-day tasks include recording, analyzing, and resolving IT issues, initiating follow-up actions for defects or change requests, and managing group policies within Active Directory. A key responsibility is troubleshooting Windows and client-related issues to ensure smooth operations for clients. The ideal candidate will have a background in IT, proven experience in user support and helpdesk functions, and a strong understanding of Active Directory. This position is attractive for professionals looking to advance their technical skills in a dynamic environment, contributing to the integration and optimization of IT systems for various clients.