IT Service Employee | IT-Service Mitarbeiter (m/w/d)

Job Summary

This role is for an IT Service Employee to join a leading IT service provider in Waiblingen, Germany. The successful candidate will be a key part of a team providing 2nd and 3rd level support for a major client, both on-site and remotely. Day-to-day tasks include managing and resolving IT incidents and service requests, administering workplace and server management infrastructures using Microsoft Endpoint Manager or Intune, and ensuring the stability of application environments. The position also involves planning and executing security updates, managing release changes, and creating comprehensive documentation for a knowledge base. This is an excellent opportunity for an IT professional who enjoys working in a dynamic environment, contributing to modern IT solutions, and ensuring high service quality for clients.