Onsite IT Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Jul 28, 2025
Full-time
Permanent

Job Summary

This role involves providing direct, on-site technical support and troubleshooting for a leading IT service provider in Europe. The successful candidate will handle a variety of tasks including workstation setup and dismantling, hardware management, and resolving technical issues for users. Key responsibilities also include managing tickets, deploying and wiping notebooks, and supporting both in-person and remote meetings with technical assistance. This position requires a professional with a strong customer-oriented approach, readiness to work in shifts (early and late), and a solution-driven mindset. It offers excellent career prospects, modern workplaces, and the potential for permanent employment within the client company.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification.

Experience

  • Initial experience in Onsite Support
  • Experience with ticket systems

Languages

German (Fluent)

Additional

  • Must be willing to work in shifts (early and late shifts between 7:00 AM and 7:00 PM, Monday-Friday). Must possess a Class B driving license.