Atlassian In-house Consultant / Trainer and Support Engineer | Atlassian - Inhouse-Berater / -Trainer und Support Engineer, Wiesbaden
SVA System Vertrieb Alexander GmbH
Job Summary
Join a leading German system house as an Atlassian In-house Consultant / Trainer and Support Engineer in Wiesbaden. This role is crucial for optimizing the use of Atlassian applications (Jira, Confluence, Jira Service Management) within the company, supporting digital collaboration, and ensuring efficient knowledge management. You will either advise and train users on best practices, develop and deliver training sessions, and assist with platform administration, or provide 1st and 2nd level support, manage service requests, and help maintain application functionality. The position requires a strong technical understanding, excellent communication skills, and a service-oriented approach. It offers flexibility, comprehensive benefits, and opportunities for professional development within a supportive team environment.
Required Skills
Education
IT-oriented vocational training (e.g., IT specialist for system integration), or a degree in Computer Science, Business Informatics, IT Management, Industrial Engineering, or Economics. Lateral entry with relevant professional knowledge is possible.
Experience
- Professional experience with Atlassian products
- Experience in project management (for consultant/trainer role)
- Experience in developing and delivering training (for consultant/trainer role)
- Experience in service request handling and support (for support engineer role)
Languages
Additional
- Not specified