IT Service Technician | IT Servicetechniker (m/w/d) in Ludwigsfelde

Akkodis Germany Tech Experts GmbH

Ludwigsfelde, Brandenburg, Deutschland
Published Jul 28, 2025
Full-time
Fixed-term

Job Summary

As an IT Service Technician, you will be responsible for resolving IT incidents and performing IMAC (Installation, Move, Add, Change) services for clients. Your day-to-day tasks will involve troubleshooting hardware and software issues on client systems, supporting users with mobile devices (iOS and Android), and diagnosing network problems at workstations. You will also configure and install PCs, notebooks, and printers, meticulously documenting all completed tasks within a ticketing system. This role offers the opportunity for hybrid work, promoting a healthy work-life balance, and provides access to diverse training opportunities within a global network, making it an attractive position for a proactive and detail-oriented IT professional.

Required Skills

Education

Not specified

Experience

  • Professional experience in processing individual IT orders (Incidents or IMAC services)
  • Experience with troubleshooting in client environments (hardware and software)
  • Experience supporting users with mobile devices
  • Experience with network problem diagnosis at clients/workstation cabling
  • Experience with onsite client support
  • Experience with configuration and installation of PCs, notebooks, and printers

Languages

English (Basic)

Additional

  • Driving License Class B, Own car required, Willingness to work shifts (6:00 AM - 12:00 AM) and Saturdays (6:00 AM - 2:00 PM), Temporary contract