Senior IT Service Technician | Senior IT‐Servicetechniker (m/w/d)

BWI GmbH

Kiel, Schleswig-Holstein, Deutschland
Published Jul 25, 2025
Full-time
Permanent

Job Summary

As a Senior IT Service Technician, you will be crucial in ensuring stable, secure, and efficient IT services for the German armed forces. Your daily responsibilities will involve diagnosing and resolving issues across PC, telephony, LAN, and WAN environments using a ticketing system. You'll also manage IT relocation tasks, provide on-site support, and contribute to IT infrastructure expansion projects. This role requires meticulous documentation of all activities. This position is attractive due to its direct contribution to Germany's digital security and future readiness, working within one of the largest and most complex IT infrastructures in Germany. You will collaborate on innovative digitalization projects and work closely with leading manufacturers.

Required Skills

Education

Completed three-year IT-related vocational training (e.g., IT Systems Electronics Technician) or comparable qualification

Experience

  • Professional experience in IT, telecommunications, or network environments
  • Experience with government agencies is a plus

Languages

German (Fluent)

Additional

  • Driving license Class B and willingness to travel within Schleswig-Holstein