IT Support Specialist | Mitarbeiter (m/w/d) IT-Support

Job Summary

This role is for an ambitious IT Support Specialist who will be the first point of contact for IT-related issues, ensuring smooth operation of IT infrastructure and systems. Day-to-day, you'll be responsible for receiving, analyzing, and resolving incoming incident reports, managing the telephone and ticketing systems, and actively supporting users with their queries. You will also handle the installation, configuration, and administration of servers and applications. This position is ideal for a career starter looking to gain practical experience and deepen their knowledge in a dynamic environment, connecting people with technology and contributing to digital transformation.