Application Manager - 3rd Level IT Support | Application Manager (w/m/d)- 3rd Level IT-Support

Job Summary

This role involves managing and operating central applications such as document management, HR systems, and portal solutions. Key responsibilities include providing 3rd-level support by performing error analyses, resolving disruptions, and developing improvement suggestions. The Application Manager will also monitor application stability, install and test software updates, and serve as a technical contact for supported systems. Additionally, the position requires creating technical concepts, maintaining documentation, and coordinating with external service providers for complex issues. Collaboration with other departments is essential for continuous application and service development, as well as supporting knowledge pool management. This is an excellent opportunity for IT professionals looking to advance their careers within a dynamic and expanding engineering and IT service provider.