Business Information Systems Specialist | Wirtschaftsinformatiker (m/w/d)

Job Summary

This role is for a Business Information Systems Specialist within NOVA, the joint IT operations of BGHM and VBG, focusing on IT workplace services. The specialist will act as a central point of contact for cooperation partners, departments, and IT coordination units, managing key accounts for strategic partner support and retention. Key responsibilities include overseeing the IT requirements management process, coordinating incident management, and conducting quality assurance measures using KPIs. The position also involves organizing and leading training sessions for users. This role offers the chance to work in interdisciplinary teams with short decision-making paths and a strong emphasis on independent work, contributing to the continuous development and adaptation of IT solutions.