IT Support Technician | IT-Support Techniker (m/w/d) - 120625-3-BON

BFI Informationssysteme GmbH

Bonn, Nordrhein-Westfalen, Deutschland
Published 6/13/2025

Job Summary

This IT Support Technician role, based in Bonn, involves crucial day-to-day tasks ensuring seamless IT operations. The successful candidate will be responsible for installing and deploying end-user devices via PXE infrastructure, managing user accounts and permissions within Active Directory, and distributing hardware. A key aspect of the role is maintaining a standardized and documented handover process for ready-to-use devices, alongside independently processing tasks to guarantee smooth IT functionality and system availability. This position requires a background in IT, foundational knowledge of Active Directory, and experience with PXE-based device deployment. Proficiency in ticketing systems like ITSM/ServiceNow and strong German language skills are also essential. This is an attractive opportunity for both experienced professionals and career starters, offering excellent prospects for gaining valuable experience in complex project environments and potential for client acquisition.

Required Skills

Education

Completed IT-related training or comparable qualification

Experience

  • Basic knowledge of Active Directory (AD)
  • Experience in PXE-based device deployment
  • Proficient use of ticketing systems (e
  • g
  • , ITSM / ServiceNow)

Languages

German (Fluent)

Additional

  • Not specified