Service Coordinator & Supervisor | Service Coordinator & Supervisor (m/w/d)

Job Summary

This role is crucial for ensuring the digital readiness of the German Armed Forces, operating within one of Germany's largest IT infrastructures. The Service Coordinator & Supervisor will be responsible for planning and overseeing DGUV V3 electrical safety inspections across customer properties and guiding external companies during service delivery. Additionally, the role involves efficient dispatching of orders, monitoring service levels, managing escalation processes, and providing tool-based support to service technicians. A key aspect is ensuring adherence to response and fault clearance times, as well as contributing to projects focused on expanding and adapting the existing IT infrastructure. This position offers a chance to contribute to national security through IT operations and digitalization efforts, working within a supportive team environment.