IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting a major client, Deutsche Bank. The position involves providing 1st Level IT support, assisting users with Windows Notebooks, MacBooks, iPhones, and iPads. Key responsibilities include customer service, technical administration of operating systems, IP telephony, and VPN, as well as managing and documenting IT requests and tickets. The ideal candidate will have a background in IT system integration or a similar field, strong experience with Apple and Windows products, and proficiency in ServiceNow, Active Directory, VPN, and IP telephony. This is an excellent opportunity for a customer-oriented and reliable professional to join a dynamic team with great career prospects.