IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an experienced IT Service Technician to provide essential support within a large petrochemical group. The successful candidate will be responsible for comprehensive IT support, including remote telephone assistance, hardware maintenance, and software installations. Key tasks involve troubleshooting with remote tools, performing network analyses, and managing user accounts in Active Directory and Azure AD, all while adhering to ITIL guidelines. The position requires a strong background in IT user support, proficiency with diagnostic and ticketing systems, and excellent problem-solving skills. It offers a stable, full-time position with attractive compensation and benefits within a dynamic and successful company.