IT Support Specialist | IT Support Spezialist
media connect GmbH
Job Summary
This role involves providing comprehensive IT support to long-standing clients, addressing service and support requests from both IT colleagues and end-users. The specialist will resolve issues independently or escalate them to the appropriate team member, offer remote and on-site IT problem-solving for business clients, and monitor the operation of client IT systems. A key aspect of the role is contributing to complex IT infrastructure projects aimed at enhancing client IT landscapes. The ideal candidate will have a strong background in IT system integration, extensive experience with Windows Client/Server environments, and proficiency in Microsoft operating systems and virtualization. This position offers a collaborative team environment, autonomous work, flexible hours, and opportunities for professional development, making it an attractive opportunity for a service-oriented IT professional.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in Windows Client/Server environments
- Professional experience in the administration and operation of complex IT landscapes
- Professional experience with backup systems operation and maintenance
Languages
Additional
- Driver's License Class B (for on-site client visits in the Rhine-Main area)