IT Support Specialist | IT Support Spezialist

media connect GmbH

Frankfurt am Main, Hessen, Deutschland
Published Jul 24, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive IT support to long-standing clients, addressing service and support requests from both IT colleagues and end-users. The specialist will resolve issues independently or escalate them to the appropriate team member, offer remote and on-site IT problem-solving for business clients, and monitor the operation of client IT systems. A key aspect of the role is contributing to complex IT infrastructure projects aimed at enhancing client IT landscapes. The ideal candidate will have a strong background in IT system integration, extensive experience with Windows Client/Server environments, and proficiency in Microsoft operating systems and virtualization. This position offers a collaborative team environment, autonomous work, flexible hours, and opportunities for professional development, making it an attractive opportunity for a service-oriented IT professional.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration or comparable qualification

Experience

  • Professional experience in Windows Client/Server environments
  • Professional experience in the administration and operation of complex IT landscapes
  • Professional experience with backup systems operation and maintenance

Languages

German (Fluent)English (Basic)

Additional

  • Driver's License Class B (for on-site client visits in the Rhine-Main area)