Customer Support Engineer for Firewall Administration | Customer Support Engineer für Firewall Administration (m/w/d) für AIRBUS Secure Land Communications

SimpleXX GmbH

Sulzbach (Taunus), Hessen, Deutschland
Published Jul 22, 2025
Full-time
Permanent

Job Summary

This role involves providing critical customer support for firewall and network infrastructure solutions. The successful candidate will be responsible for the setup, installation, and maintenance of these systems, ensuring network performance and stability. Key tasks include analyzing, classifying, and resolving complex network issues through incident management, as well as managing changes, releases, and configurations. The position also requires creating and maintaining technical documentation and participating in various projects. Ideal candidates will possess a strong background in IT systems, network and firewall administration, and a proactive, analytical approach to problem-solving. This is an attractive opportunity within AIRBUS Secure Land Communications, offering a stable and innovative work environment with excellent career prospects.

Required Skills

Education

Completed vocational training as an IT Systems Electronics Technician, a degree in Computer Science, or comparable qualification.

Experience

  • Professional experience in digital switching technology
  • Professional experience with DXT-systems (Nokia)
  • Professional experience in mobile communication technologies
  • Professional experience in administration of network and firewall infrastructures
  • Professional experience in complex project tasks

Languages

German (Fluent)English (Fluent)

Additional

  • Driver's License Class B/3; Willingness to be on-call; Willingness for occasional business travel.