Team Coordinator | Teamkoordinator (m/w/d)
Techniker Krankenkasse
Job Summary
This role involves supporting team leadership in key areas, managing workloads in close coordination with functional levels, and providing expert guidance, training, and onboarding for the team. The successful candidate will handle complex issues, draft professional responses to complaints and appeals, and ensure telephone service availability during designated hours. This position is ideal for someone with a background in social insurance or healthcare administration, strong knowledge of statutory health insurance law, and excellent communication skills, who is eager to learn and contribute to a leading health insurance provider dedicated to innovation and service.
Required Skills
Education
Completed vocational training as a Social Insurance Specialist or Healthcare Administrator
Experience
- Professional experience in statutory health insurance law
- Experience in complaint management
Languages
Additional
- Not specified
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