IT Administrator 2nd Level Support | IT-Administrator/in (m/w/d) 2nd Level Support

Job Summary

This role involves the comprehensive administration and support of IT systems within a public administration environment. The successful candidate will be responsible for managing cross-departmental IT procedures, overseeing hardware infrastructure including MDM, servers, storage, and client systems, and handling Active Directory user management. A key part of the role is participating in and leading IT projects, as well as processing and resolving incoming support tickets. Interaction with external service providers for technical problem-solving is also a core duty. This position offers a stable, varied, and responsible role within an innovative and collaborative team, with opportunities for professional development and flexible working conditions.