IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role involves providing essential IT support to users, ensuring smooth operation of their IT environments. The specialist will be responsible for user assistance with disruptions and issues, identifying and verifying error messages, and resolving problems remotely on customer computers. Key tasks include prioritizing and classifying inquiries using a ticketing system and maintaining data and documentation in the knowledge base. This position is ideal for someone with a background in IT system integration or electronics, possessing strong IT support experience and excellent German language skills. It offers a stable, full-time position with attractive benefits and opportunities for professional development within a leading IT service provider in Germany.