ERP Support Specialist (80-100%) | Support Specialist ERP 80-100% (m/w)

Job Summary

This exciting opportunity is with a leading consulting and IT firm based in Zurich, seeking a dedicated ERP Support Specialist to join their expert team. The core focus of this role is providing high-quality 1st level support for the Abacus system, specifically covering critical modules like HR, Payroll, and Time management. Day-to-day tasks involve consulting clients on Abacus queries, troubleshooting system problems, and coordinating closely with 2nd Level Support for complex issues. You will also be responsible for maintaining customer system environments, creating detailed documentation, and leading or assisting in user training sessions to ensure seamless system operation. To succeed, you must be a communicative, customer-oriented, and solution-driven individual with strong numerical aptitude and a background in commercial studies. The position offers significant autonomy, short decision paths, and highly attractive employment conditions, including up to 60% home office flexibility and excellent social benefits.