Service Desk Specialist | Service Desk (m/w/d)

Job Summary

Join FERCHAU Rosenheim to kickstart or advance your IT career, supporting a prominent company in Tittmoning. This role involves providing comprehensive First and Second Level IT support, handling diverse inquiries via phone, email, and monitoring systems. You'll be responsible for incident management, resolving basic technical issues, escalating complex problems, and ensuring adherence to service level agreements. Additionally, you'll perform software installations and user administration tasks. This position offers a stable, long-term employment with competitive pay, flexible working hours, and opportunities for professional development, making it an attractive opportunity for both new graduates and experienced professionals in IT.