IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)
FERCHAU GmbH Niederlassung Bielefeld
Job Summary
This role is for an ambitious IT Support Specialist who will be the first point of contact for user inquiries, providing essential 1st and 2nd level support. Day-to-day, you'll be responsible for logging, classifying, and resolving or escalating IT issues using a ticketing system. A key part of the role involves managing Microsoft Active Directory and supporting client/server environments, with a strong focus on user assistance. This position is attractive for professionals with initial experience in IT support, offering a permanent contract, opportunities for mobile work, and extensive professional development programs. It's an excellent chance to connect people and technology, contributing to a company that values innovation and finding the perfect match for its clients' challenges.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- • Initial experience in IT support and helpdesk
Languages
Additional
- Not specified
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