Service Technician for Cloud and Hybrid Telephone Systems | Servicetechniker (M/W/D) für Cloud- und Hybride Telefonanlagen
DEKA GmbH
Job Summary
Join a well-established company with over 40 years of expertise in modern office systems and communication technology. As a Service Technician for Cloud and Hybrid Telephone Systems, you will be responsible for the installation, configuration, maintenance, and troubleshooting of these advanced systems. This role involves migrating traditional phone systems to cloud solutions, supporting customers on-site and remotely, and integrating AI services for voice. The ideal candidate will have a technical education, experience with VoIP, SIP, and network technology, and familiarity with cloud telephony platforms. This is an attractive opportunity to contribute to a company's technological advancement in a supportive and collaborative team environment.
Required Skills
Education
Completed training in the telecommunications/IT sector or comparable qualification
Experience
- Minimum 2 years of professional experience in a relevant field (advantageous)
- Professional experience with VoIP, SIP protocols, and network technology
- Professional experience with cloud telephony and PBX systems (e.g., Starface, Yeastar)
- Professional experience with Mitel OpenScape Business, Estos Procall, and IP-DECT solutions (desirable)
Languages
Additional
- {"Driver's License Class B","Willingness to undergo further training"}