IT Administrator (1st & 2nd Level Support) | IT-Administrator (m/w/d) 1st & 2nd Level Support
Possehl Construction GmbH
Job Summary
We are seeking an IT Administrator to join our team, focusing on 1st and 2nd level support. In this role, you will independently handle IT requests and incidents, from analysis to resolution. Your daily tasks will include setting up and supporting user devices like PCs, laptops, and smartphones, managing user accounts, and deploying software. You'll also be involved in the IT aspects of employee onboarding and offboarding, collaborating with internal consultants on complex issues, and documenting solutions in our knowledge base. This position offers a great opportunity to contribute to digital transformation within a dynamic construction group, utilizing modern IT equipment and tools.
Required Skills
Education
Completed vocational training in IT (e.g., Fachinformatiker Systemintegration, IT System Electronics Technician) or equivalent qualification.
Experience
- Professional experience in IT Support or a similar role with independent technical troubleshooting and resolution.
- Experience with Windows operating systems and Microsoft 365.
- Experience in user administration and software deployment.
- Experience supporting end-user devices (PCs, laptops, smartphones, tablets).
Languages
Additional
- Not specified