Dispatch Coordinator | Dispositionskoordinator (m/w/d)

Job Summary

As a Dispatch Coordinator, you will be responsible for scheduling technician appointments via phone, optimizing daily routes for service technicians, and serving as the primary point of contact for customers regarding daily business and special inquiries. Your role involves clarifying access issues, addressing customer concerns, identifying and escalating network disruptions, maintaining data within the dispatch system, and processing emails. The ideal candidate is customer-oriented, enjoys interacting with clients and colleagues, and possesses a responsible, trustworthy, and friendly demeanor. Key attributes include resilience, commitment, flexibility, and a solution-oriented, independent work style. This role offers a secure position within a future-proof industry, backed by the stability of a large corporate group.