IT Support Helpdesk Telematics Specialist | IT-Support Helpdesk Telematik (m/w/d)

FERCHAU GmbH Niederlassung Darmstadt

Darmstadt, Hessen, Deutschland
Published Jul 21, 2025
Full-time
No information

Job Summary

Join FERCHAU as an ambitious IT Support Helpdesk Telematics Specialist, where you'll connect people and technology, contributing to exciting projects for leading IT solution providers. Day-to-day, you'll provide telephone customer service for VPN routers, card readers, and email integration, configure new hardware, and integrate various practice software solutions. You'll also manage the ticketing system, train users, and perform system updates and version upgrades. This role is ideal for career starters eager to apply new ideas and gain practical experience, offering an unlimited employment contract, modern hardware, and opportunities for professional development in a dynamic environment.

Required Skills

Education

Vocational training as a Digitalization Management Clerk or comparable qualification

Experience

  • Professional experience in IT support or a related field (entry-level welcome)
  • Basic knowledge of routers, firewalls, and IP configuration
  • Knowledge of Windows operating systems, setup, and maintenance
  • Strong technical understanding and quick comprehension of IT systems

Languages

German (Fluent)

Additional

  • Not specified