Technical Support Specialist | Werde unser neuer Technischer Support Spezialist (m/w/d)

Job Summary

This role is for a Technical Support Specialist passionate about technology and customer service, eager to shape the future of network technology. The specialist will be the primary point of contact for customers in the DACH region, providing technical support via email, phone, and web for high-precision LAN measuring devices. Key responsibilities include analyzing and documenting technical issues, collaborating with sales and manufacturers, conducting technical training and webinars, and ensuring product quality through certifications and beta testing. The ideal candidate will have a MINT background, experience in network or measurement technology support, and strong communication skills to ensure high customer satisfaction and contribute to product excellence.