Team Lead Service & Assembly - Southern Region | Teamleiter*in Service & Montage - Region Süd (m/w/d)
HIRO LIFT Hillenkötter + Ronsieck GmbH
Job Summary
Lead a team of field service and assembly technicians in Southern Germany for HIRO, a leading manufacturer of stairlifts and home elevators. This role involves managing staff, planning capacity, ensuring quality against SLAs, optimizing processes, and acting as a liaison between the workshop and field teams. You will be responsible for the economic efficiency of service operations and handling customer complaints. The ideal candidate has a technical apprenticeship (e.g., electrician, mechatronics), several years of experience in team leadership and field service, strong organizational and communication skills, and a customer-centric approach. This is a fantastic opportunity to join a stable, growing family company with a strong team spirit and a secure job in a booming market.
Required Skills
Education
Completed technical vocational training (e.g., Electrician, Electronics Technician, Mechatronics Technician). Further qualification as a Master Craftsman or Technician is desirable.
Experience
- Several years of professional experience in the relevant field, including staff leadership
- Experience in field service and assembly operations
- Experience in technical troubleshooting and process improvement
Languages
Additional
- Willingness to travel within the service region. Valid work permit for Germany (implied).