IT Service Desk Specialist (Further Training) | Informatiker/in (Weiterbildung)
Landeskrankenhaus Wolfsberg Landeskrankenanstalten-Betriebsgesellschaft-KABEG
Job Summary
This role involves providing operational IT field support in Wolfsberg, focusing on handling incidents and service requests, and offering on-site user support. You will act as a liaison between IT and Medical Technology Service Desks, Field Support teams, and hospital departments. Responsibilities include coordinating external service providers, contributing to site-specific projects, system rollouts, and supporting the standardization and development of field support processes. The position requires documentation within ITSM and Knowledge Systems, and SAP. This is an attractive opportunity to work in a modern environment with a supportive onboarding process and opportunities for further training and development within a healthcare setting.
Required Skills
Education
Matura (high school diploma) with a focus on Informatics/Communication Technology or related subjects, or a non-technical Matura with relevant professional experience. Further training and education opportunities are available.
Experience
- Matura (high school diploma) with a focus on Informatics/Communication Technology or related subjects, or a non-technical Matura with at least 2 years of professional experience in a similar role.
- Professional experience in IT Field Support or a similar role.
- Experience with IT support and service processes (ITIL) is advantageous.
- Experience in IT network technology is advantageous.
- Experience in medical technology is advantageous.
- Experience in cyber security is advantageous.
Languages
Additional
- {"Driver's License Class B","Austrian work permit (or EU citizenship)","Proof of military or civil service (for male applicants)","Willingness to travel to other KABEG locations"}