First/Second Level Support Specialist | Mitarbeiter (m/w/d) First-/Second-Level Support

Stadtwerke Marburg GmbH

Marburg, Hessen, Deutschland
Published May 21, 2026
Full-time
Permanent

Job Summary

Join Stadtwerke Marburg as a First/Second Level Support Specialist, a full-time, permanent role focused on maintaining IT infrastructure and supporting users. Your daily tasks will involve managing the IT Service Desk, handling hardware and software procurement, setup, and maintenance, performing system installations and updates, and providing support for Microsoft operating systems and Office products. The ideal candidate will have a completed apprenticeship as an IT specialist or equivalent, experience in service desk/end-user support, and strong knowledge of Windows 11 and MS Office. This position offers a secure, system-relevant job in a team-oriented environment with opportunities for professional development and attractive social benefits.

Required Skills

Education

Completed apprenticeship as an IT specialist (Fachinformatiker) or equivalent qualification.

Experience

  • Experience in Service Desk/End-User Support
  • Ideally, experience with Microsoft-based client-server structures
  • Professional experience in IT support

Languages

German (Fluent)English (Fluent)

Additional

  • Possess a valid driver's license (Class B)