User Support Administrator | Sachbearbeiter/in (m/w/d) Anwendersupport
Landratsamt Sömmerda
Job Summary
The Landratsamt Sömmerda is seeking a full-time, permanent User Support Administrator to join their Information and Communication Technology Office. In this role, you will be responsible for 1st Level Support, handling incidents and service requests through a Help Desk/Service Desk function. Key expectations include a completed vocational training as an IT specialist in system integration, a proactive approach to learning and training, and flexibility to work outside standard hours. The position offers a stable public service environment with a competitive salary (Entgeltgruppe 8 TVöD-VKA), regular pay increases, and attractive benefits like flexible working hours, 30 days of vacation, and mobile work options after the probation period. This role is ideal for an organized and team-oriented individual looking for a secure position with opportunities for professional development.
Required Skills
Education
Completed vocational training as an IT specialist (Fachinformatiker/in) in System Integration.
Experience
- Professional experience in user support or a similar IT support role.
- Experience with incident and service request management.
- Experience in IT system integration is required.
Languages
Additional
- {"Driver's license Class B.","Willingness to use private car for business trips (reimbursed).","Willingness to work outside standard hours (e.g., evenings).","Right to work in Germany."}