Service Manager for Extended Enterprise | Service Manager for Extended Enterprise (m/f/d) for AIRBUS

Job Summary

As a Service Manager for Extended Enterprise at Airbus Defence and Space in Taufkirchen, you will be responsible for the entire service lifecycle, from preparation and implementation to realization. Your day-to-day will involve ensuring customer satisfaction with services and support, identifying new service opportunities, and acting as the primary contact for all stakeholders. You will also conduct performance reviews, manage escalations to maintain trust, and monitor service quality against SLAs. A key part of the role is ensuring smooth Entry-into-Service for new Extended Enterprise solutions. This position requires a strong background in customer service, project management, and specific knowledge of Extended Enterprise processes, along with experience in service and stakeholder management. The role offers an attractive salary, benefits, and professional development opportunities within the aerospace sector.