IT Support Specialist | IT Support Specialist (m/w/d)

Job Summary

As an IT Support Specialist, you will be the primary point of contact for employees experiencing IT issues, ensuring the stable and secure operation of IT workstations through professional first and second-level support. Your day-to-day will involve handling support requests via phone, email, or remote access, managing incidents and service requests, and maintaining user accounts and access rights within Active Directory and Microsoft 365. You will also be responsible for installing, configuring, and maintaining IT workstations (Windows and macOS), preparing new workstations, and documenting IT processes. This role offers a dynamic work environment with direct user interaction and significant scope for shaping IT services, contributing to a leading European provider of specialized medical centers.