Lead Enterprise Application Management Services | Fachleitung (m/w/d) - Enterprise Applikation Management Services

BG prevent GmbH

Bonn, Nordrhein-Westfalen, Deutschland
Published May 20, 2026
Full-time
Permanent

Job Summary

Lead the Enterprise Application Management Services team, taking ownership of service quality, stability, and sustainable solutions. This role goes beyond basic support, focusing on strategic steering, quality enhancement, and continuous improvement of enterprise applications, particularly within the SAP environment. You will act as the central escalation point, ensuring in-depth analysis and resolution of complex issues, and driving the development of your team into a reliable, innovative service partner. The position requires strong leadership potential, a structured, analytical approach, and the ability to manage internal and external developers, test management, and quality assurance. This is an attractive opportunity to shape a healthy work environment and drive system improvements within a large, prevention-focused organization.

Required Skills

Education

Completed degree in Computer Science or Business Informatics, or comparable qualification

Experience

  • Several years of experience in the SAP environment, ideally in Application Management or Support
  • Leadership experience or strong potential for leadership responsibility
  • Experience in Incident, Change, and Test Management
  • Professional experience in analyzing and resolving complex IT issues
  • Experience in managing internal and external developers

Languages

Not specified

Additional

  • Full-time or part-time (min. 32 hrs/week), permanent contract, hybrid work model possible (Bonn location)