IT Asset Manager | IT Asset Manager (m/w/d)

A & O IT Services GmbH

Dortmund, Nordrhein-Westfalen, Deutschland
Published May 20, 2026
Full-time
No information

Job Summary

Join A&O IT Group as an IT Asset Manager in Dortmund, a role focused on overseeing the entire lifecycle of IT hardware assets. You will be responsible for maintaining accurate inventory data in CMDB and ITSM tools, reporting on asset usage and compliance, and developing robust IT asset management processes. This position offers a unique opportunity to collaborate with various teams, support cost-efficiency decisions, and contribute to improving customer satisfaction and service delivery within a rapidly growing global IT service provider. The ideal candidate will possess strong analytical skills, practical experience with ITSM tools like ServiceNow, and a solid understanding of ITIL processes.

Required Skills

Education

Not specified

Experience

  • Extensive experience in IT Asset Management (ITAM) and CMDB environments
  • Hands-on experience with ITSM tools, such as ServiceNow or xTicket
  • Good knowledge of IT hardware lifecycle management
  • Solid understanding of ITIL and ITSM processes
  • Experience in IT asset governance, compliance, and cost optimization
  • Experience in reporting and working with various stakeholders

Languages

German (Basic)English (Fluent)

Additional

  • Must be able to work independently with minimal guidance.