2nd Level Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Aschaffenburg, Bayern, Deutschland
Published May 19, 2026
Full-time
Permanent

Job Summary

We are seeking a technically skilled professional to manage our Windows or Linux environments as a 2nd Level Support Specialist. Your day-to-day responsibilities will include the administration and support of these systems, analyzing and resolving technical issues within the IT infrastructure, including networks and servers. You will also collaborate with 1st and 3rd level support teams, contribute to system planning and development, and ensure a smooth operational flow. Key requirements include current knowledge of Windows and/or Linux operating systems, experience with network infrastructures, and proficiency in troubleshooting IT environments. Familiarity with collaboration tools like Office 365 and MS Teams is crucial. This role offers the opportunity to work with modern technologies and contribute to exciting IT projects within a growing company, with a focus on continuous learning and professional development.

Required Skills

Education

Not specified

Experience

  • Professional experience in Windows and/or Linux operating systems
  • Experience in network infrastructures
  • Experience in troubleshooting IT environments
  • Experience with collaboration and meeting solutions (Office 365, MS Teams)
  • Experience with virtualization platforms (VMware, Hyper-V, KVM)
  • Experience with automation and configuration management tools (Ansible, Puppet, Chef)
  • Experience with security solutions (EDR, Firewall Management, SIEM)
  • Experience with backup and recovery solutions
  • Experience with ticketing systems

Languages

German (Fluent (C1))English (Basic)

Additional

  • Travel is required for this position.