IT Support Specialist (Part-Time) | IT-Supporter (m/w/d) Hamburg — Teilzeit 3–4 Tage · 42.000–54.000 €

Job Summary

Join epta IT Solutions as a part-time IT Support Specialist in Hamburg, working 3-4 days a week. You will provide 1st and 2nd level support to clients, handling Windows and Mac clients, M365, Google Workspace, networking, and VPN issues. Your role involves structured ticket management, on-site problem-solving, and managing client onboarding/offboarding. This position offers a dynamic environment with broad technical responsibilities, direct client interaction, and opportunities to work with automation and AI tools, moving beyond simple ticket processing. You'll be part of a system house that values pragmatism, knowledge sharing, and close collaboration with clients and management.