IT Support Engineer | IT Support Engineer / Fachinformatiker (m/w/d)

Job Summary

Join the ifp Privates Institut für Produktqualität GmbH, a leading European laboratory network, as an IT Support Engineer at their Berlin campus. In this role, you will be the primary point of contact for employees' IT-related issues, providing solutions for hardware, software, network, and user accounts via phone, ticket system, and in-person support. Your responsibilities include managing user accounts and access rights in Active Directory and Microsoft 365, setting up workstations, and assisting with IT operations, updates, and security policies. This position is ideal for a proactive individual with strong problem-solving skills and a commitment to service excellence, contributing to the continuous improvement of IT services within a scientifically driven organization.