Operations Manager Cash Collection | Operations Manager Cash Collection / Mitarbeiter*in Forderungsmanagement (w/m/d)
Octopus Energy Germany GmbH
Job Summary
Join a global EnerTech company driving the energy transition with innovative heat pump solutions. As an Operations Manager for Cash Collection, you will be responsible for managing cash collection and accounts receivable, processing invoices, and monitoring outstanding payments. You will actively participate in automation projects, continuously improve processes, and maintain a tracking system for open items and credit notes. This role requires ensuring smooth customer communication and resolving outstanding debts, while collaborating with other departments to manage workload peaks. You will need a background in customer service, cash collection, accounting, or receivables management, with strong communication skills in German and English, and a solution-oriented mindset focused on customer satisfaction. This is an exciting opportunity to be part of a company revolutionizing the energy market with new technology.
Required Skills
Education
Not specified
Experience
- Professional experience in Customer Service, Customer Hotline, Cash Collection, Accounting, or Accounts Receivable Management
- Experience in structured and independent work, including complex, international processes
- Experience in direct customer contact
- Experience in team collaboration and flexibility
Languages
Additional
- Not specified
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