Conversational AI Designer | Conversational AI Designer
HDI AG
Job Summary
Join HDI AG as a Conversational AI Designer to craft and enhance user-centric dialogues for AI solutions like chatbots, copilots, and voice interfaces. You will translate business requirements into clear, effective conversations, collaborating closely with cross-functional teams including IT and product development. Your role involves testing, analyzing, and continuously optimizing dialogue quality to ensure user satisfaction and adherence to AI standards. This position is ideal for a creative and analytical individual with a strong understanding of user experience and a passion for designing intuitive digital interactions. You'll contribute to establishing design guidelines and best practices within a dynamic environment.
Required Skills
Education
Completed degree in UX / Interaction Design, Media or Business Informatics, Communication or Language Studies, or a comparable degree.
Experience
- Several years of experience in Conversation Design, UX Writing, Service Design, or similar fields
- Profound experience in Conversational AI projects, service and/or process design, and digital customer contact channels
- Experience in an agile environment (Scrum, SAFe or similar) is advantageous
Languages
Additional
- Not specified
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