IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU Rosenheim, you will play a vital role in maintaining and optimizing the company's IT infrastructure. Your daily responsibilities include the installation, configuration, and maintenance of hardware, software, and mobile devices, as well as providing expert 2nd-level support to resolve complex technical issues both remotely and on-site. You will actively contribute to IT security by managing endpoint protection, firewalls, and patch management processes. Furthermore, you will serve as a primary point of contact for employees, ensuring high-quality technical assistance while documenting all activities within the ticketing system. This position is ideal for a service-oriented professional who thrives in a collaborative environment and is eager to help shape internal IT processes. FERCHAU offers a unique opportunity to work on diverse projects across various industries, supported by a culture that values both professional development and flexible working arrangements.