IT Support Specialist (2nd Level) | Support 2nd Level (m/w/d)

ANG GmbH

Bochum, Nordrhein-Westfalen, Deutschland
Published May 8, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Specialist, you will play a critical role in maintaining the stability and efficiency of our Windows and Linux environments. Your day-to-day responsibilities include analyzing and resolving complex technical issues within our IT infrastructure, including servers and networks. You will act as a bridge between 1st and 3rd level support, ensuring seamless operations while contributing to system architecture planning, documentation, and performance monitoring. This position requires a strong technical background in operating systems and collaboration tools like Microsoft 365 and Teams. We are looking for a professional who values continuous learning, adheres to strict security standards, and possesses excellent communication skills. This is a unique opportunity to work in a growing company with exposure to modern, diverse technologies and challenging projects that offer significant professional development potential. If you are a problem-solver who enjoys technical variety and is comfortable with occasional travel to project sites, this role offers a stable, long-term career path.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and administration
  • Experience in managing and troubleshooting Windows and/or Linux operating systems
  • Experience in maintaining network infrastructures and server systems
  • Experience in collaborating with cross-functional support teams for incident resolution
  • Experience in supporting IT projects such as migrations or system rollouts

Languages

German (Fluent)English (Basic)

Additional

  • Must be willing to travel for project work. Proficiency in German (C1 level) is mandatory. Strong focus on data protection and IT security compliance.