Technical Support Manager | Technischer Support Manager (m/w/d)

Job Summary

As a Technical Support Manager at FERCHAU, you will act as a bridge between complex technologies and client needs. Your daily responsibilities involve managing national and international client relationships, coordinating technical support concepts for systems and test equipment, and conducting training sessions. You will be responsible for documentation, maintaining repair databases, and performing data analysis to create failure statistics and implement corrective actions. Additionally, you will lead projects and programs specifically during the post-series production phase. This role is ideal for a proactive professional who thrives in a technical environment and enjoys both strategic coordination and hands-on problem solving. The position offers the unique opportunity to work across various industries, with a significant emphasis on international collaboration and travel. You will be supported by professional development opportunities through the FERCHAU Academy and enjoy a stable, long-term career path within a dynamic engineering services environment.